Notifications: Where you can see the New Order Received Notifications
In Order Management: You can see the received order in All
In Order Management: You can see the order to confirm in to Confirm or Reject
You can see the order details before confirm the date
Booking Details
Case information
Service information
Address
User information
Engineer information
Click Confirm Date by choosing date and timing
In orders under Schedule tab, engineer need to confirm the time if able to attend on the user request date and time if not then engineer need to reschedule the date and time
In orders under In Progress tab, engineer must update Complete if the task assign completed.
To Complete the task Engineer must update Note, Attachment and Signature once the task assign completed.
In orders under Completed tab, engineer can view the completed task
Filter status completed, click three dot at right select Close Order to closed the case to proceed bill
In Confirm Close Order, You can add Remarks